Home South African Package glitch leads to recall of Knorr beef and veg soup sachets

Package glitch leads to recall of Knorr beef and veg soup sachets

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Knorr Cup a Soup Lite Beef and Vegetable instant soup consumers have been cautioned that the product may not be lite at all.

CAPE TOWN – Knorr Cup a Soup Lite Beef and Vegetable instant soup consumers have been cautioned that the product may not be lite at all.

Acting national consumer commissioner Thezi Mabuza has urged consumers in possession of Knorr Cup a Soup Lite Beef and Vegetable to discontinue use of the product and return it for a full refund.

“The manufacturer, Unilever South Africa, informed the commission that Knorr Cup a Soup Regular Beef and Vegetable instant soup variant sachets were incorrectly packed into the Knorr Cup a Soup Lite Beef and Vegetable instant soup variant cartons.

“We understand that this means that consumers could unwillingly consume the Knorr Cup a Soup Lite Beef and Vegetable variant which unintentionally contains the undeclared wheat and gluten,” said Mabuza.

The affected products were manufactured on March 23, 2022, with an expiry date of September 22, 2023.

Consumers who are allergic to both wheat and gluten have been advised not to consume the recalled product as the allergens could trigger an allergic reaction and provoke symptoms associated with consuming gluten and wheat.

“I want to remind suppliers of goods and services to put safety measures in place to ensure that they distribute goods that meet the requirement of the Consumer Protection Act (CPA).

“Suppliers need to carry out practices that will assure consumers that the product is safe to consume and is of acceptable quality. The CPA empowers consumers to choose and examine goods. It is also the consumers’ right to receive safe and quality goods. The commission is monitoring this recall based on its recall guidelines” he said.

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