There were also beneficiaries who had neither card swopped nor signed the Annexure C form to give Sassa permission to pay their grants in to the bank card of their choice
MORE than 1 000 Sassa beneficiaries in the Northern Cape will not be able to access their social grants this month because they have not yet swopped their old white cards.
Sassa regional spokesperson Inno Khunou said yesterday that the agency had made numerous calls since April 2018 for social grant beneficiaries to swop their old white payment card to the new gold one.
“Some beneficiaries have still not heeded the call and this is worrisome. They need to visit their nearest Sassa office as a matter of urgency. They must not go to the post office,” Khunou said.
She added that those beneficiaries who had not heeded the call to swop their old white card were auto-migrated to the gold card as the white card expired at end of December 2018.
“Nationally, Sassa is sitting with 55 000 beneficiaries who did not make the auto-migration mark after the expiry date. The Northern Cape accounts for 1 312 of this number of beneficiaries who still do not have their gold card or have not approached Sassa to get an Annexure C form to move their grant to their personal banks.”
Khunou added that there were also beneficiaries who had neither card swopped nor signed the Annexure C form to give Sassa permission to pay their grants in to the bank card of their choice.
“A total of 37 063 beneficiaries in the Northern Cape have the Easypay Everywhere (EPE) card and have to date not given Sassa permission to pay over their grants in to that card. This despite numerous calls since April 2018 to do so.”
“The Northern Cape has done fairly well with regard to card swop from the old white to the new gold payment card. The biggest challenge for the agency now is to monitor and assist those beneficiaries who are still not coming forward to card swop or get the Annexure C form to be stamped by their preferred bank. Once stamped and signed, these have to be returned to Sassa (and not Sapo) for capturing and ensuring that the grant is moved. They need to do this urgently before March 2019,” Khunou added.
For social grant related enquiries or messages received by beneficiaries via their cellphones, call the Northern Cape toll-free number at 0800 003 077.