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Sassa halts ‘non-verified’ grants

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September is the first month in which the agency has strictly implemented the bank verification system.

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A NUMBER of South African Social Security Agency (Sassa) beneficiaries were not paid this month as a result of them not complying with the newly implemented bank verification system.

According to a statement released by Sassa yesterday, September is the first month in which the agency has strictly implemented the bank verification system.

Sassa spokesperson Paseka Letsatsi said that this was done in order to strengthen controls.

“Sassa has implemented a process of bank verification as part of its fraud prevention measures. This means that before any payment is loaded onto the system, the details of the approved beneficiary (name, surname and identity number) are checked against the bank account holder’s information. Where the information does not match, the payment will not be loaded until the information is correct,” Letsatsi said.

Letsatsi added that clients are reminded that Sassa can only pay the grant into the bank account of the person who applied for it, not the bank account of a spouse, child, sibling or anybody else.

“Sassa clients are responsible for ensuring that their information with Sassa is accurate and current at all times. Updating personal information can be done at the nearest Sassa office.”

Letsatsi went on to say that Sassa apologises for any inconvenience caused to clients who might not have received their September grants as a result of the bank verification process.

“We appeal to the public to see this as a temporary but necessary inconvenience, given the previously high number of card fraud cases compromising the efforts of government.”

Letsatsi urged those affected to report to their nearest Sassa offices with their ID documents and a copy of their bank statements in order to update their records.