Sun International said customers who have made hotel bookings prior to the announcement can make alternative bookings or choose to cancel their reservation at no cost.
ALL OF Sun International’s restaurants and casino properties, of which the Flamingo Casino in Kimberley is a part, will be temporarily closed from June 28, 2021 in line with new Covid-19 regulations announced by the President Cyril Ramaphosa on Sunday, June 27, 2021.
The Chief Operations Officer (COO) of Hospitality for the group, Graham Wood said customers who have made hotel bookings prior to the announcement can make alternative bookings or choose to cancel their reservation at no cost.
“Existing hotel reservations that are scheduled for arrival up to and including July 15, 2021 can be changed to an alternative date by November 30, 2021 or can be cancelled at no charge. All deposits will be refunded in case of cancellation. Similarly, Sun Vacation Club reservations can be postponed to a future date or space banked,” said Wood.
Wood said the Covid-19 restrictions are making it challenging for them to operate.
“The new regulations require our casinos and restaurants to close, but given the new restrictions on leisure travel into and out of Gauteng, alcohol and the curfew, our hotels and resorts will struggle to operate.
“So, we have taken the decision to temporarily close them. We are mindful that government is concerned about the risk of transmission and the need to curtail the rise in new infections.
“However, these restrictions will have a further negative impact on our tourism industry as well as the thousands of people employed. It also has an impact on the surrounding local communities. We remain hopeful that the worst of the latest Covid-19 outbreak will have subsided 14-days from today so that we can safely open our hotels and resorts,” he said.